Compliance at Flur
Our approach to regulation, safety, and trust across payments, data, and partnerships. We build for stability and transparency.
Regulatory framework
Payments & wallets
Operated in partnership with fully licensed institutions, ensuring secure processing and settlement.
Data protection
NDPR CompliantWe adhere to NDPR/GDPR standards to ensure your personal and financial data is handled with strict privacy.
AML & CFT
Strict Anti-Money Laundering protocols are integrated into every transaction flow.
View PolicyLicensing & partnerships
Built on trust
We're built on leveraging the licenses of regulated financial institutions. We act as a technology provider that powers their digital and core banking needs. This model allows us to innovate rapidly while maintaining the high standards of security and compliance standards you expect.
We carefully vet all our partners to ensure they hold valid licenses from the Central Bank and other relevant regulatory bodies.
XpressWallet
Payments & money infrastructure partner
VFD Bank
Banking & settlement partner
Paystack
Payment gateway / processor
Mono
Bank-connected accounts & KYC partner
Risk, security & monitoring
Information security
We utilise bank-grade encryption (AES-256) for data at rest and in transit. All user accounts are strictly secured with multi-factor authentication.
Fraud & risk monitoring
Our systems employ real-time surveillance to detect suspicious activity and protect you from any potential fraud before it happens.
Incident response
Structured procedures are in place to handle security incidents swiftly. We're committed to full public transparency with users.
KYC, AML & customer protection
UPDATEDWe verify the identity of our customers appropriately at every level of usage. Our AML (Anti-Money Laundering) policy helps determine the required information. We set thresholds based on our user limits and transaction monitoring to protect our community.
Oversight & reporting
Periodic Audits
We undergo regular internal and external audits to ensure our compliance and data security measures remain effective and up to date.
Regulatory Reporting
We keep an open line of communication with our partners and financial services regulators, submitting required reports on schedule.
Policy documents
Privacy Policy
How we collect, use, and protect your personal data.
Terms of Service
The agreement between you and Flur regarding service usage.
Merchant Policy
Responsibilities of businesses using Flur.
AML & CFT Policy
Detailed framework on anti-money-laundering measures.
Contact Us
Got a concern?
We take all compliance and regulatory matters seriously. If you have noticed any suspicious activity or have a complaint regarding our services, please contact us through the channels below.